Frequently Asked Questions
- Who can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
- ¿What time is check in and check out?
Check in: 12h30 // check out 12h00
- Can I leave the room late?
On request, please ask when
you make your reservation, an extra charge will be asked.
- Can I choose the type of bed in my room? Yes, but prices are different
according to the type of rooms chosen.
- Do the rooms have a balcony or terrace? Can I reserve one?
Yes, some rooms have
balconies, reservation on request.
- Are there non-smoking rooms?
Yes.
- How many storeys does the building have? Is there a lift ?
6 floors, 1 lift.
- Is there air conditioning in the rooms?
No
- Is your hotel adapted for the handicapped? No.
- Can you keep my luggage when I leave the room?
Yes, we have a luggage room.
- Is there a safe place to park my car?
How much does it cost?
Public Parking near the hotel, average price:
25€/day.
- Does the hotel have an Internet or e-mail terminal for guests?
Yes
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
No, but WIFI (extra charge) is available in the
lobby.
- Do you have a quiet, romantic room? How can I reserve it?
On request.
- What languages are spoken in Reception?
French, English, Spanish, Arab, Italian
- Where may I rent a car?
To rent a car, just ask at the reception desk, we
will help you find one
- How far away is the Eiffel Tower?
About 30 minutes by
metro/bus.
- We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other option?
We can propose a triple room.
We also can add a child bed in twin rooms.
- What is the nearest metro station and how long does it tae to join it?
Metro “Saint Germain des Pres”, line 4, 3
minute-walk
- How much does a taxi from the airport cost? Orly: 25-30 €
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this
confirmation, you will find your confirmation code and a cancellation code.
Keep these codes carefully as you will need them if you want to cancel. To
cancel the booking, just log on our website, then in « Rates and Bookings »,
click on « Track/Cancel Reservation », then just follow the procedure. You can
use this system only if you have respected the cancellation policy on your
confirmation.